Customer Connect
Stop paying fees. Then bring customers back.
Customer Connect is our marketing and retention engine. It runs off the transactions already happening on your terminal — texts, emails, reviews, loyalty and rewards, all automated. Included with Momentum and Momentum Plus.
- Thank-you text sent12 customers · today
- Review request delivered9 customers · today
- Win-back offer (30+ days)34 customers · queued
- Birthday reward6 customers · this week
- VIP double points18 customers · active
+22%
Repeat visits, typical 90 days
4.7★
Average review score after launch
What you get
Automated text & email outreach
Every transaction can trigger a thank-you, a win-back or a birthday offer. Nothing to schedule by hand.
Review generation
Happy customers get nudged to Google and Facebook right after they pay, while the experience is fresh.
Loyalty & visit tracking
Points and visit counts tied to the card they already use — no app download, no punch cards.
Rewards & targeted offers
Send offers to lapsed customers and reward your top spenders automatically.
A customer list you own
Your database is built from your own terminal activity and stays yours if you ever leave.
Reporting that means something
New vs. returning customers, visit frequency, average ticket and campaign lift in one view.
How it runs
01
Your terminal captures the visit
No extra hardware. Card activity becomes a customer profile automatically.
02
We build your audiences
New, regular, lapsed and VIP segments update themselves as people spend.
03
Campaigns run on autopilot
Thank-yous, review asks, win-backs and offers go out on your behalf.
04
You watch repeat visits climb
Track lift per campaign and adjust with your marketing specialist.
Where Customer Connect lives
Every plan gets the same low processing rate. The difference in price is marketing and outreach, not your rate.
Core
$45/mo
Customer Connect not included
Fee elimination and the same low processing rate. Add Customer Connect any time.
Momentum
$149/mo
Customer Connect included
Automated outreach, reviews and loyalty on top of the same processing program.
Momentum Plus
$179/mo
Connect + advanced outreach
Everything in Momentum with deeper campaigns and priority marketing support.
Want Customer Connect turned on?
Apply and tell us you want Customer Connect. We will show your fee savings and your expected repeat-visit lift on the same call.
Apply nowTalk to Maestro — AI specialist
Not sure which campaigns would actually move your numbers?
Maestro walks the whole thing with you: your customer base, the campaigns worth turning on, Momentum vs. Momentum Plus, and how much of the plan your processing savings already cover. Answers in seconds, no form first.